NOVA

  • Corporate Status: Tribally owned
  • Certifications: ISO 9001:2015, ISO IEC 20000-1:2011, ISO/IEC 27001:2013, CMMI-DEV Level 3
  • DUNS Number: 171606788
  • CAGE Code: 36ET2
  • NAICS Codes: 517110, 517210, 541511, 541512, 541513, 541519, 541712, 561110, 561210

We are a Navajo Nation owned firm that specializes in providing federal agencies with quality-driven information technology services in the areas of network operations, information assurance (IA), cyber security, identity management (IDM), business process improvement (BPI), and software development . Through a client-centric approach, we support our federal customers in streamlining business process, increasing network availability, and reducing operational costs.

Network Operations

NOVA provides a broad range of operations and maintenance (O&M) services to sustain and enhance mission-critical IT networks and systems. Our professionals deliver technical support to integrate, modernize, automate, and standardize our customers’ network operating environments. This includes support for customer-managed database management systems (DBMS), operating systems, and software applications.

Capabilities

  • Active Directory
  • Network Monitoring
  • Database Administration
  • Service Desk/ Desktop Support Services
  • Systems, Network, and Communication Engineering
  • Windows, UNIX/Linus, z/OS, and z/VM Systems Administration
  • Custom IAM solutions integration and API development.

Contract Performance

Defense Information Systems Agency (DISA) DISANet Operations Support

NOVA’s largest prime contract to date involved managing DISANet, the Defense Information Systems Agency’s (DISA) global IT enterprise network. We ensured continuity of DISA’s full complement of IT services, which supported 12,000+ users at 52 CONUS and OCONUS locations. Our team supported tiers I-III help desk, network monitoring, server O&M, cyber security and IA; engineering; telephone and voice over internet protocol (VOIP); and video teleconference (VTC) services on a 24/7/365 basis. We supported more than 550 physical and virtual servers on three classification levels using nine principal tool suites to monitor worldwide operations.

Information Assurance/ Cyber Security

We work closely with our federal customers to enhance the security posture of mission-critical networks. We achieve a dynamic, risk-based assurance posture that ensures security and continuity of the internal IT enterprise infrastructure and services against an evolving spectrum of threats.

Capabilities

  • Command Cyber Readiness Inspection (CCRI) support
  • Cyber Forensics Analysis
  • Information Assurance (IA) Incident Support
  • Network Security Policy Planning/Scanning
  • Penetration Testing
  • Public Key Infrastructure/Enabled (PKI/E) Operations Support

Contract Performance

Defense Information Systems Agency (DISA) Cyber/Information Assurance Support Services

In support of DISA, NOVA provides technical expertise to develop, implement, and maintain a comprehensive strategy to uphold DISA’s security posture. Our personnel provide real-time support to monitor, investigate, and mitigate issues for unapproved or illicit activities on DISA enterprise networks. NOVA also delivers investigative support and security domain spillage incident management, including mitigation and cleanup activities

Business Process Improvement

NOVA specializes in delivering business process improvement services that streamline our customers’ operational efficiencies. Since 2008, NOVA has employed Information Technology Infrastructure Library (ITIL) Best Practices throughout our IT service programs. Our employees possess ITIL v3 Foundations and ITIL Expert certifications and employ these best practices to eliminate redundancies, automate processes, and improve productivity.

Capabilities

  • Policy Development and Governance
  • TTP/SOP Generation and Implementation
  • Process Development
  • Service Transition and Change and Configuration Management
  • Incident/Problem Management
  • Knowledge Management

Contract Performance

Defense Information Systems Agency (DISA) Configuration Management Support Services

In support of Defense Information Systems Agency (DISA) Implementation and Sustainment Center (ISC), NOVA developed an enterprise-wide Information Technology Service Management (ITSM) framework based on ITIL Best Practices. NOVA was instrumental in establishing standardized processes for service asset and configuration management (SACM) and change management. Our critical implementations, including policies and governance, standardized SACM and change processes, established standard operating procedures (SOP), and provided DISA with ITSM-driven efficiencies.

Software Development and Engineering

NOVA specializes in delivering customer-centric software and application development solutions that maximize agility and efficiency. Our commitment to quality development processes is evidenced by our CMMI ML 3 assessment. By employing CMMI processes, our developers and engineers design and implement software solutions to sustain and enhance new and legacy applications.

Capabilities

  • Software Development
  • Application Development
  • Software Engineering

Contract Performance

Defense Information Systems Agency (DISA) Configuration Management Support Services

In support of DISA, NOVA delivers expert software engineering support to the DISA Customer Management Division (CMD). NOVA personnel perform a range of engineering services to deliver customized, scalable solutions. Our team designs new business software solutions; performs software analysis for technical refresh initiatives; and supports software review boards. In addition, NOVA maintains CMD’s IT asset management database, provides technical consulting on software and architecture solutions, and develops evaluation specifications for software products.

Identity Development & Engineering (IDM/IAM)

NOVA is a premier provider of Identity Access Management (IAM) services for both government and industry partners. IAM is often used interchangeably with Identity Management (IdM) or Identity as a Service (IDaaS). At the highest level IAM not only involves managing user identities and mitigating access risks, but also encompasses ensuring compliance with both internal organizational and external regulatory policies. The applicability of IAM spans a very broad and diverse set of technology domains ranging from cloud and mobile computing to enterprise solutions and social media. Our engineers have successfully integrated a variety of tools and products developed by top industry IAM leaders such as IBM, Microsoft, Oracle, and SailPoint, just to name a few, to address the wide array of critical IAM factor.

Capabilities

  • IAM Consultation
  • IAM Management
  • IAM API Tool Development/Integration/Sustainment
  • 3rd party IAM enterprise tools integration, configuration, and deployment
  • IAM sustainment support to include staff augmentationt
  • Certified expert IAM systems test and analysis of both new and legacy systems
  • Custom IAM solutions integration and API development

Contract Performance

Coming soon.

Value Propositions

  • Tribally owned organization providing all the maturity of a large business, with efficiency through shared services, allowing for low overhead and general and administrative (G&A) costs
  • Indian Incentive Program (IIP)– 5% rebate to prime contractors (DFARS Clause 252.226-700)
  • Small and Small Disadvantaged Business credit received through subcontracting work to NOVA (FAR Subpart 19.7)

CONTRACT VEHICLES

Encore III

CONTRACT NO.
HC1028-18-D-0018
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VETS II

CONTRACT NO.
Coming soon.
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DOJ ITSS-5

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DOJ ITSS-5
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Army ITES-3S

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Army ITES-3S
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FAA eFAST

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FAA eFAST
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DLA JETS

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DLA JETS
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NIH CIO-SP3

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NIH CIO-SP3
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Join Careers With Us

We always enjoy looking for enthusiastic, motivated individuals,
to join our growing team.

Meet our Leadership

Mission: Deliver quality information technology, information assurance/cyber security, and process improvement services to our federal customers worldwide.
Don MacDonald
PRESIDENT
Don MacDonald
Jewel Honga
Protégé
Jewel Honga

Read Testimonials

What They Say About NOVA

Joe Lewko

Section Chief, Implementation & Sustainment Application Support

Defense Information Systems Agency

Bobbie Kuhns

Defense Information Systems Agency

Russ Arden

Site Lead, Data Center Bahrain

Defense Information Systems Agency