NOVA

  • Corporate Status: Tribally-owned
  • Certification: ISO 9001:2015, ISO IEC 20000-1:2011, ISO/IEC 27001:2013, CMMI-DEV Level 3
  • DUNS Number: 171606788
  • CAGE Code: 36ET2
  • NAICS Codes: 517110, 517210, 541511, 541512, 541513, 541519, 541712, 561110, 561210

We are a Navajo Nation-owned firm that specializes in providing federal agencies with quality-driven professional information technology services. Our client-focused approach supports our federal customers in streamlining business process, increasing network availability, and reducing costs associated with operating data centers and similar facilities.

Network Operations Summary

NOVA provides a broad range of operations and maintenance (O&M) services to sustain and enhance our customers’ mission-critical IT networks and systems. Our professionals deliver technical support to integrate, modernize, automate, and standardize our customers’ communications network operating environments. This includes support for customer-managed database management systems (DBMS), operating systems, and software applications.

Network Operations Capabilities

  • Active Directory Administration
  • Network Monitoring
  • Database Administration
  • Service Desk/Desktop Support Services
  • Systems, Network, and Communication Engineering
  • Windows, UNIX/Linux, z/OS, and z/VM Systems Administration

Network Operations Past Performance

DISANet Operations Support

NOVA’s largest prime contract to date involved managing DISANet, the Defense Information Systems Agency’s (DISA) global IT enterprise network. We ensured continuity of DISA’s full complement of IT services, which supported 12,000+ users at 52 CONUS and OCONUS locations. In performance of this mission, our team delivered tiers I-III service desk and network monitoring; server O&M; cyber security and IA; engineering; telephone and VOIP; and VTC services on a 24/7/365 basis. We supported over 550 physical and virtual servers on three classification levels and used approximately nine principle tool suites to monitor its worldwide operation.

Information Assurance/ Cyber Security Summary

We work closely with our federal customers to enhance the security posture of their mission-critical networks. We achieve a dynamic, risk-based assurance posture that ensures security and continuity of the internal IT enterprise infrastructure and services against an evolving spectrum of threats.

Information Assurance/ Cyber Security Capabilities

  • Command Cyber Readiness Inspection (CCRI) support
  • Cyber Forensics Analysis
  • Information Assurance (IA) Incident Support
  • Network Security Policy Planning/Scanning
  • Penetration Testing
  • Public Key Infrastructure/Enabled (PKI/E) Operations Support

Information Assurance/ Cyber Security Past Performance

DISA Cyber/Information Assurance Support Services

In support of DISA, NOVA provides technical expertise to develop, implement, and maintain a comprehensive security strategy to uphold DISA’s security posture. Our personnel provide real-time support to monitor, investigate, and mitigate issues for unapproved or illicit activities on DISA enterprise networks. NOVA also delivers investigative support and security domain spillage incident management, including mitigation and cleanup activities

Business Process Improvement Summary

NOVA specializes in delivering business process improvement services that streamline our customers’ operational efficiencies. Since 2008, NOVA has employed Information Technology Infrastructure Library (ITIL) Best Practices throughout our IT service programs. Our employees possess ITIL v3 Foundations and ITIL Expert certifications. Our BPI professionals employ these Best Practices to eliminate redundancies, automate processes, and improve productivity.

Business Process

  • Policy Development and Governance
  • TTP/SOP Generation and Implementation

Improvement Capabilities

  • Process Development
  • Service Transition and Change and Configuration Management
  • Incident/Problem Management
  • Knowledge Management

Business Process Improvement Past Performance

Configuration Management Support Services
In support of Defense Information Systems Agency (DISA) Implementation and Sustainment Center (ISC), NOVA developed an enterprise-wide Information Technology Service Management (ITSM) framework based on ITIL Best Practices.

NOVA was instrumental in establishing standardized processes for service asset and configuration management (SACM) and change management. Our key implementations, such as policies and governance, standardized SACM and change processes, and standard operating procedures (SOP), provided DISA with ITSM-driven standardization and efficiency.

Software Development and Engineering Summary

NOVA specializes in delivering customer-centric software and application development solutions that maximize agility and efficiency. Our commitment to quality development processes is evidenced by our CMMI ML 3 assessment. Employing these processes, our developers and engineers design and implement software solutions to sustain and enhance new and legacy applications.

Software Development and Engineering Capabilities

  • Software Development
  • Application Development
  • Software Engineering

Software Development and Engineering Past Performance

DISA Configuration Management Support Services
In support of DISA, NOVA delivers senior software engineering to the DISA Customer Management Division (CMD). NOVA engineers perform a range of engineering to deliver customized, scalable solutions. Our team designs new business software solutions, performs software analysis for technical refresh initiatives; and supports software review boards. In addition, NOVA maintains the IT asset management database, provides technical consulting and recommendations on software and architecture solutions, and develops evaluation specifications for software products.

Value Propositions

  • Tribally owned 8(a) organization providing all the maturity of a large business, with efficiency through shared services, allowing for low overhead and general and administrative (G&A) costs
  • Small and Small Disadvantaged Business credit received through subcontracting work to NOVA (FAR Subpart 19.7)
  • Indian Incentive Program (IIP)– 5% rebate to prime contractors (DFARS Clause 252.226-700)

CONTRACT VEHICLES

Encore III

CONTRACT NO.
HC1028-18-D-0018
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VETS II

CONTRACT NO.
Coming soon.
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DOJ ITSS-5

CONTRACT NO.
DOJ ITSS-5
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Army ITES-3S

CONTRACT NO.
Army ITES-3S
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FAA eFAST

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FAA eFAST
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DLA JETS

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DLA JETS
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NIH CIO-SP3

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NIH CIO-SP3
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Join Careers With Us

We always enjoy looking for enthusiastic, motivated individuals,
to join our growing team.

Meet our Leadership

Mission: Deliver quality information technology, information assurance/cyber security, and process improvement services to our federal customers worldwide.
Don MacDonald
PRESIDENT
Don MacDonald
Jewel Honga
Protégé
Jewel Honga

Read Testimonials

What They Say About NOVA

Joe Lewko

Section Chief, Implementation & Sustainment Application Support

Defense Information Systems Agency

Bobbie Kuhns

Defense Information Systems Agency

Russ Arden

Site Lead, Data Center Bahrain

Defense Information Systems Agency